Privacy Policy

This website is operated on behalf of Castlekey Properties LLC. Licensed real estate services on this website are offered by Maryam Safari. This policy describes what information the website collects, how it is used, and the choices you have. To reach us, email contact@maryamsafari.com or call (314) 408 1887, or use the contact form on this website.

We collect information you choose to provide, including:

• Contact details and messages you submit through lead, consultation, and property-inquiry forms (name, email, optional phone number, your interest, and your message).
• Property addresses you submit to valuation or history tools, together with the contact details on those forms.
• Saved favorites, saved searches, and the email address you register for listing alerts.
• The contents of conversations you choose to have with the website's voice assistant.
• Your SMS opt-in choice and mobile number when you request a text confirmation.

We also collect limited technical information automatically: IP address, browser and device characteristics, pages viewed, and a random visitor identifier stored in your browser ("site_visitor_id") used to associate your inquiry with your visit.

• Responding to your inquiries and providing the services you request (showings, valuations, market information).
• Managing leads and client relationships in our customer-relationship-management (CRM) tools.
• Sending listing alerts and follow-ups you request, with unsubscribe options in every email.
• Understanding how the website is used so we can improve it, including advertising measurement where tracking tools are configured.
• Meeting legal, licensing, and record-keeping obligations that apply to real estate professionals.

• site_buyer — a signed, HTTP-only cookie that keeps you recognized after you save favorites or searches. It is required for those personalization features.
• site_visitor_id — a random identifier in local storage used to connect your form submissions with your visit.
• Third-party analytics and advertising tools listed below may set their own cookies subject to their own policies.

This website currently uses the following third-party analytics and advertising tools, which load when you visit and may set cookies or collect device information under their providers' own privacy policies:

• Google Analytics 4 — opt out via the Google Analytics opt-out browser add-on.
• Google Tag Manager — opt out via the Google's ad settings.

You can also limit interest-based advertising across many providers through the Digital Advertising Alliance at optout.aboutads.info, and most browsers let you block or delete cookies in their settings.

We share information only with service providers that operate this website and the services you request, under their own privacy terms:

• An MLS data provider (Repliers) that powers listing search, valuations, market statistics, and listing alerts.
• A voice AI platform (Vapi) that powers the website's voice assistant.
• A text messaging provider (Twilio) that delivers the one-time SMS confirmation you can opt into on lead forms.
• Map tiles served by OpenStreetMap when you use map search.
• CRM, email delivery, and web hosting providers that store and transmit the data described above.
• The analytics and advertising providers listed above.

We do not sell your personal information.

Mobile phone numbers and SMS opt-in consent collected on this website are used only to send the messages you request. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes; text messaging originator opt-in data and consent are not shared with any third parties, except as required to deliver the messages themselves.

Castlekey Properties LLC may send one confirmation text per form submission you opt into. This is not a recurring-message subscription. Message and data rates may apply. Message frequency: one message per submission. Reply STOP to opt out or HELP for help; or contact Contact@maryamsafari.com. See the Terms of Use for the full program description.

We keep lead and client records for as long as needed to serve you and to satisfy real estate record-keeping requirements, then delete or anonymize them. Data is transmitted over encrypted connections and stored with access controls, but no method of transmission or storage is completely secure.

Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you, and to opt out of certain processing. To reach us, email contact@maryamsafari.com or call (314) 408 1887, or use the contact form on this website. We will respond within the timeframe required by applicable law. You can unsubscribe from listing alerts using the link in any alert email.

We may update this policy as the website's features or legal requirements change. The date at the top reflects the latest revision; material changes will be posted on this page.